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Restoration & Repair Tips Board

Tractor Restoration and Supply parts

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Author 
Bob Wargaski

12-07-2005 10:13:57




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Beware if your request quick service from Tractor Restoration and Supply parts. There is a note in their site they do not rush orders. the following is my experience. "I ordered a pulley clutch for a John Deere B from your company on November 29 (tuesday). The lady that answered the phone, also took the order. I asked if it was in stock and she repleid yes. I asked if I could recieve it by Dec. 2 (Friday) as I was leaving town. She replied yes.
I called on Dec. 5 when I had not recieved the item and there was no answer so I left a message regarding the status of my order. I called back on Dec. 6 as I had recieved no return call. I got the same lady that I originally spoke with and asked her the status of my order. She replied it shipped priorty mail on Dec 5. When I asked her what the delay was, her answer was it shipped on Dec. 5. I assume I will be charged for priory mail when it will be arriving too late from my original request of Dec. 2. As of this writing on Dec 7 I still have not recieved my article. When going back to review your site, I saw the comment that we do not rush deliveries. You might want to consider having your order taker relay this information if the CUSTOMER requests faster delivery than snail mail."

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