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John Deere Tractors Discussion Forum

Parts Through Deere--A ripoff???

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DickD

11-26-2005 08:11:48

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I just bought a head gasket, some lead washers, and a valve cover gasket from Deere. It cost me $58.60. Isn't that a little pricey, or is this about normal? I haven't had to buy one for quite some time.

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src

11-29-2005 04:39:55

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Re: Parts Through Deere--A ripoff??? in reply to DickD, 11-26-2005 08:11:48

That's not always the case. We have a very good JD dealer a few towns over, and very often the prices there on parts are better than at the parts store or through a catalog. When you get into certain unique parts, they can be high, but
I think that's the case with most equipment. I have found that IH and NH are easier to find a better deal on parts.

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tsmith1499

11-27-2005 20:10:33

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Re: Parts Through Deere--A ripoff??? in reply to DickD, 11-26-2005 08:11:48

I work in a John Deere dealership in the parts dept. I am not going to say anything about prices because I pay for them too. What I will say is this. The dealers don't always have a choice as to what they are going to keep on the shelves. We get a report every month telling us what we have to return to Mother Deere and take out of stock. Mostly slow moving parts. There is only so much space for so many parts. I am not saying that we can't stock certain parts, only that Deere has their own tracking and inventory system in place. If you have 2 customers with an A, and 45 customers with a 720 what are you more likely to try and keep in stock? The parts that you might normally need for the A or the 720? Just an example. Also more and more when we order parts are coming from the "parts source" not the John Deere warehouse.

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Ben.So.tex

11-27-2005 15:11:12

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Re: Parts Through Deere--A ripoff??? in reply to DickD, 11-26-2005 08:11:48

That doesn't sound bad, that's about what I have been paying for them depending on what I am working on. At least you got the good stuff instead of some-want-to-be-a-John Deere part from an off brand dealer. My Two pennies. Ben

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Mark - IN.

11-27-2005 13:18:54

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Re: Parts Through Deere--A ripoff??? in reply to DickD, 11-26-2005 08:11:48

The last thing I bought from Deere over the counter was a tech manual. Was $150. Then someone gave me an 800 number to call, said I'd get a better deal. Was the printer, I guess. So I called to check since already had the manual in my possesion, they asked me the year, model, and serial number, and told me they'd get it for me, $150. I haven't had a problem with the Deere dealership. Got a letter from them a few months ago (Union, MI), under new ownership. Guess I oughta mosey on up there sometime, but don't need anything right now. Never had a problem getting what I need, even if isn't in stock right now, and it's quality when I get it.

Mark

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Pete/ME

11-27-2005 03:22:33

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Re: Parts Through Deere--A ripoff??? in reply to DickD, 11-26-2005 08:11:48

Nah, maybe a little pricey like you said, but not too bad. I just bought a complete gasket kit from Value for $90. For goodness sake, a loaf of bread cost three bucks.

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hogman_2002

11-26-2005 21:53:48

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Re: Parts Through Deere--A ripoff??? in reply to DickD, 11-26-2005 08:11:48

Let me begin talking about JD parts quality and price. I had an hour meter go out on our 7720 combine. I went to the JD store and ordered a new one. When I got the new one, it looked cheap compared to the original one. I dont' recall the exact price but it was over $50. A few days later I got a Northern Tool magazine in the mail. While looking through it I found the exact same hour meter for $24.99. Now, if that ain't a ripoff, I don't know what is. If you don't believe me I'll give you the edition and page number and you can see for your self. Also if you've ever ordered multiple parts like valves, they aren't always made in the same country. We ordered 4 of them for our 4010, 3 boxes said made in Turkey, the other made in Mexico. Hardly anything is made in the US anymore.
We also had an issue with a crankshaft but I wont' get into that. Yes, most of our equipment is JD, and I guess nothing is cheap anymore, but some of the stuff is priced way to high.

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G/MAN

11-27-2005 11:26:50

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Re: Parts Through Deere--A ripoff??? in reply to hogman_2002, 11-26-2005 21:53:48

So you think you got ripped off because you paid more without doing some hunting around first? You didn't get ripped off by Deere, you ripped yourself off.

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hogman_2002

11-27-2005 12:24:15

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Re: Parts Through Deere--A ripoff??? in reply to G/MAN, 11-27-2005 11:26:50

It's kinda hard to look around when you're in the field from sun up to 11 at night. I would've returned the hour meter to JD but I already had 15 hrs. on the machine. During the off season I do look around. I will be buying a tailings elevator housing and concave from either Shoup or Sloans Express.

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G/MAN

11-27-2005 12:51:03

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Re: Parts Through Deere--A ripoff??? in reply to hogman_2002, 11-27-2005 12:24:15

Good for you. Then next time you won't wonder why your local dealer doesn't have the parts you need in a pinch.

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hogman_2002

11-27-2005 13:15:48

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Re: Parts Through Deere--A ripoff??? in reply to G/MAN, 11-27-2005 12:51:03

If they wouldn't be so money hungry everything would be ok. If Northern tool can sell the exact same hour meter for half the price and still make something off it, why can't JD? If JD is in such bad shape they have to mark everything up that much just to make some $, they must not be doing to good?

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G/MAN

11-28-2005 10:19:36

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Re: Parts Through Deere--A ripoff??? in reply to hogman_2002, 11-27-2005 13:15:48

Deere is doing very well. Northern Supply sells wholesale. Period. They don't have the overhead of keeping dealerships open, paying counter personnel, transporting parts from supplier to warehouse to dealership, and everything else that goes along with doing business with an OEM. They can darn near train a monkey to pick up a phone and type a part number onto an order spreadsheet. Is Northern Supply going to be there to answer a question about installing that hour meter? How about Shoup when you go to install that concave? By all means do as much business as you can with anyone else that is "cheaper". Just don't wonder why your local businesses go under or don't want to answer questions for you.

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hogman_2002

11-28-2005 21:07:37

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Re: Parts Through Deere--A ripoff??? in reply to G/MAN, 11-28-2005 10:19:36

I don't think I'll have to worry about our local dealership going under anytime soon. Because it seems they have money to burn. They've remodeled our local store, and they've remodeled at least 2 of their sister stores that I know of. Their sales people drive new Chevrolet HD pickups. I should know, I see one of them every day zooming by my house. If all the parts I buy from JD were made in the USA, I would sure enough buy everyone from them. But when I get parts that say made in Japan, Mexico, Turkey, China, and so on, I don't feel like shelling out extra $ just because JD sells it. As for asking help on technical things. I've learned to stay away from our local dealership. I know there are dealerships out there with outstanding technicians, but our local store ain't one of them. Last but not least. I guess you always go to the same gas station even though the one across the street is $.05 per gal. cheaper just so they don't go under..

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jas

11-26-2005 19:18:53

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Re: Parts Through Deere--A ripoff??? in reply to DickD, 11-26-2005 08:11:48

I paid just about that for the head gasket alone for my 39 A. For some reason the D head gasket that I just bought was like $25. At least you can get them and they still are new quality.

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DickD

11-26-2005 17:39:28

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Re: Parts Through Deere--A ripoff??? in reply to DickD, 11-26-2005 08:11:48

I guess what I was asking was this about normal price as I hadn't purchased a head gasket for quite a while. I'm quite familiar with their super ability to supply me with a large amount of parts as I have an A-2BS-G-70-60-H-1010C and an L
I'm even lucky enough that one of the parts men living close to me delivers most of my parts. We had purchased a pickup load of gaskets from a guy and I hadn't bought any gaskets for a while. I just ask a question- didn't mean to offend anyone.

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DickD

11-26-2005 17:27:38

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Re: Parts Through Deere--A ripoff??? in reply to DickD, 11-26-2005 08:11:48

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rogerwillco

11-26-2005 16:45:22

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Re: Parts Through Deere--A ripoff??? in reply to DickD, 11-26-2005 08:11:48

Depends on the dealer we have a local JD dealer who is a joke. I bought a new 456 round baler he can`t get parts. The guy who came out to work on it knew less then I did and I knew zero! As a last resort I called the NH dealer. Guy came out and got me going. Now I take the baler in to the NH dealer in the winter to have it serviced. We always had JD equipment but I am going to get a new baler in the spring and I will most likely get a NH BR740. You deal with who ever locally has the best service. I am sure that most of you guys have great JD dealers but for me I will not be back.

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JGC

11-26-2005 16:30:00

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Re: Parts Through Deere--A ripoff??? in reply to DickD, 11-26-2005 08:11:48

I found some of the parts prices high, but at least you can get the parts. Deere had about 90% of the parts I wanted for a 1938 "D". That's pretty amazing.

I have a marine engine (not Deere) that I need head gaskets for. None available. Where will I get custom head gaskets with fire rings for it?

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George S. in the real NY

11-26-2005 16:05:25

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Re: Parts Through Deere--A ripoff??? in reply to DickD, 11-26-2005 08:11:48

Com'on, guy. Wake up. All that for 58 bucks?? Like the others said, the dealer GOT it for you. I work fixing industrial production machinery and you want to see expensive parts wow. I really wonder how much longer my employer will be in business at the rate we have to buy parts. Consider this about Deere: They had the parts you wanted. Last summer I went to local Deere dealer and wanted a head gasket for a '50 B. Parts guy went out back and got one off the shelf. Pretty impressive for a part on a tractor that is over 50 years old. Try that at any auto dealership, anything over 10 years old is obsolete, seeya, ohwell. Keep in mind that the parts you got were not some old stock either, probably made within the past year. I think the corporate decided to use idle factory time/capacity to make the old parts because guess what, the market place said there is sales to be had and money to be made. Case had been good at old parts supply but I fear that will disappear now that they are part of the NH mega company. My 2 cents. G.S.

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DickD

11-27-2005 10:00:33

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Re: Parts Through Deere--A ripoff??? in reply to George S. in the real NY, 11-26-2005 16:05:25

George; You are comparing apples to oranges. I sold industrial machinery for 15 yrs.,including lathes, mills, injection molding equipment, food grade equipment, electrical switchgear etc. My old tractor can sit in the shop and wait until I get a part,whereas a piece of production equipment goes down, the company not only is losing money because it can't produce, but is paying wages for people to stand around and wait till the machine is fixed, so I see no comparison between the two. Maybe you better set your alarm alsoGeorge

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F-I-T

11-27-2005 10:50:35

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Re: Parts Through Deere--A ripoff??? in reply to DickD , 11-27-2005 10:00:33

Hey Dick. Up above you said you didn't mean to offend anybody. Guess the truce is over as that shot seemed a bit unkind.

On the comparison...I think it's pretty close. I mean, how is the dealer to know that this time it's an old tractor that you can let sit for a week and the next time it's an old tractor that you depend on every day or your entire production chain goes down.

I don't think you can ask the dealer to make that decision. He either chooses to stock parts that are slow movers or he does not. The company that sources him either chooses to produce those parts for sale or not. I think the point here is that Deere goes a bit farther down the slow mover list to supply parts, and that is one of the reasons those slow movers cost a bit more.

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DickD

11-27-2005 14:52:07

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Re: Parts Through Deere--A ripoff??? in reply to F-I-T, 11-27-2005 10:50:35

Frank; I guess maybe you just misunderstood me, or maybe my choice of words was wrong--anyway I have been a John Deere fan since I was 6 years old. I helped my father farm with them, I pulled them in many pulling contests and I collect them. I have several grandchildren that Green is all they know.
I just hadn't purchased any gaskets for a while, and thought maybe the dealer was a little high. Thanks to Old, and several of the other sensible guys, I got my question answered, and yes I am glad that Deere hangs a bucket wherever there is a leak. That is what keeps them in business,and us in parts.

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buickanddeere

11-26-2005 11:04:48

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Re: Parts Through Deere--A ripoff??? in reply to DickD, 11-26-2005 08:11:48

You mean you could walk into a dealership of a strong viable company and purchase the correct quality made parts no problem for a 45+ year old tractor? Every try purchasing auto and truck parts for any vintage?

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Glen in TX

11-26-2005 10:49:49

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Re: Parts Through Deere--A ripoff??? in reply to DickD, 11-26-2005 08:11:48

If you have part numbers for your older JD machine or even need parts numbers for your newer JD you can find and price them before ordering at Link . Yes, the local dealer will differ some on that price because of location and freight but you have some idea beforehand. Can you find out info and service like that from other companies? Only time I felt ripped off was when a down state dealer franchise moved in local and got too big for their britches handling things wrong but they are longer in business now and marshalls closed them down and auctioned it all off.

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Glen in TX

11-26-2005 10:49:47

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Re: Parts Through Deere--A ripoff??? in reply to DickD, 11-26-2005 08:11:48

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hogman_2002

11-27-2005 12:49:50

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Re: Parts Through Deere--A ripoff??? in reply to Glen in TX, 11-26-2005 10:49:47

The local JD dealership used to stock alot more parts than they do now. Every since they merged with another dealership their inventory has gone down. Even the parts manager who has been with the company for 15 or more years will tell you the same thing. They used to keep blower motors for A/C in stock but now they have to order them along with may other common things. The company used to have alot of used equipment sitting on their lot, now 95% is new stuff. Most of which is these little yuppie tractors. I guess that's what sells.

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G/MAN

11-27-2005 13:05:06

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Re: Parts Through Deere--A ripoff??? in reply to hogman_2002, 11-27-2005 12:49:50

That's the way it goes when you're dealing with multi-store organizations. It's called "corporate warehousing". I know, because I work for a 6-store chain. When I started 5+ years ago, we only had 5 stores, and we were the flagship. We still are the flagship store, but they added one more, did some reorganization and shuffling around of inventory, and now we don't stock nearly what we did before at this location, and we also don't have as much total inventory between all the stores. That's why we have a parts truck making the 6-store circuit once a day during off-season and twice a day during planting and harvesting. There's two sides to every store - it costs the dealers MONEY to keep vast parts inventories in stock, and a lot of it. They're not going to take up shelf space and spend the money to have a $200 part they might sell two of per year on the shelf when they could put 5 of a $10 part they sell 100 of per year in the same space. Take a big organization like ours that puts in a pre-season order of combine parts that runs into the hundreds of thousands of dollars, and you'll start understanding why they watch every nickel and dime.

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hogman_2002

11-27-2005 13:41:54

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Re: Parts Through Deere--A ripoff??? in reply to G/MAN, 11-27-2005 13:05:06

I see where you are coming. But some things, you would think they would keep in stock, like A/C blower motors. When the two dealerships merged they spent alot of money remodeling the local dealership. There used to be different types of wrenches and sockets behind the counter hanging on peg board. Now there are t'shirts, for women and young girls. The parts manager said you'd be suprised how many tools he sold off that peg board. Now he might sell one shirt every two or three weeks.

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G/MAN

11-28-2005 10:24:43

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Re: Parts Through Deere--A ripoff??? in reply to hogman_2002, 11-27-2005 13:41:54

We keep blower motors in stock, but that doesn't help you. I can tell you that stock is all based on turnover. I pretty much turn wrenches on tractors exclusively most of the year, everything from two-bangers to 8520s, and I can count on one hand the number of blower motors I've put in Sound-Gard cabs in 5+ years. It's not a high-turnover part in this area, and we're flooded with Deere tractors. JD merchandise like the hats and shirts is a big seller. We sold dozens of those pink and purple JD hats in a matter of a few weeks when they were new. But we also keep a lot of tools on the shelves, also. I don't think we turn over many tools.

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hogman_2002

11-28-2005 21:16:59

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Re: Parts Through Deere--A ripoff??? in reply to G/MAN, 11-28-2005 10:24:43

G/MAN, just wondering where you are located? I'm in central Texas.

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DickD

11-27-2005 16:54:42

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Re: Parts Through Deere--A ripoff??? in reply to hogman_2002, 11-27-2005 13:41:54

GMAN My son worked foe a floorsealing company that went down by Indianapolis and sealed a floor in a huge huge building that was supposedly for nothing but 2 cylinder parts. Would this be one of their central warehouses?

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G/MAN

11-28-2005 10:21:44

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Re: Parts Through Deere--A ripoff??? in reply to DickD, 11-27-2005 16:54:42

I couldn't answer that question. As far as I know, the two-cylinder parts are kept in the same warehouses as the current-model parts. At least they come from the same place when we order them.

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G/MAN

11-26-2005 09:41:59

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Re: Parts Through Deere--A ripoff??? in reply to DickD, 11-26-2005 08:11:48

I gotta go with Frank on this one. Not only because I'm a JD service technician and know that Deere's parts system is second to none in the ag world, in terms of parts availability. But also because as he said, you chose to do business with them. That you're able to get ANY parts for a tractor that's a minimum of 45 years old is worth the price, don't you think? And the fact that you got the RIGHT parts is worth something. I do a lot of business with local parts stores - a NAPA franchise, an O-Reilly's and a few others, and at least half the time, I'm ready to pull my hair out by the time I actually GET the part, let alone what happens when I get back to the shop and find I have the wrong thing. And that's for a Chevy pickup. I'd hate to see what would happen if I went hunting two-banger parts there. The first question would probably be if my JD "60" has air conditioning or not.

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fixerupper

11-26-2005 17:39:25

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Re: Parts Through Deere--A ripoff??? in reply to G/MAN, 11-26-2005 09:41:59

When I went to O'Reilly's for spark plugs for my Chevette the guy behind the counter asked me if it was a gas or diesel. Jim

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dirt jockey

11-27-2005 08:56:54

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Re: Parts Through Deere--A ripoff??? in reply to fixerupper, 11-26-2005 17:39:25

They did make chevette's in diesel. I seen one before.

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johndear

11-27-2005 09:42:25

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diesel plugs in reply to dirt jockey, 11-27-2005 08:56:54

I don't know where you get your diesel motors from but where mine come from they don't include SPARK PLUGS! :-) I share your frustration with chain parts. If I want an oil fitler for a 302 Ford why can't they just grab an FL1 off the shelf without asking about AC, PS, PB, PW, CD or Cassette, Etc!?! Go Deere! I never cease to be amazed at what they still have available. Price isn't that bad. Deere sells their Chinese bearings for about the same price NAPA does.

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G/MAN

11-27-2005 11:33:38

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Re: diesel plugs in reply to johndear, 11-27-2005 09:42:25

Absolutely. I just did some work on a '99 Ford F-250 Super-Duty for a guy. Had to pull the head to put spark-plug thread inserts in it (yes, I know it can be done ON the engine, but that's how he wanted it). I did business with a couple different parts stores while gathering supplies. Every time I was asked "four-wheel drive or two-wheel drive?". Like it makes a difference. The thing is that seeing as how they have to hire just about anyone with a pulse to work those parts counters, they have to make (or attempt to make) an idiot-proof flowchart to try and determine the correct part. And most times they don't get that right. Every time I go to get u-joints for my '72 Chevy C-20, I specifically tell them it's a 3/4-ton, and without fail, they'll pull 1/2-ton parts. When I swapped in the coil-sprung Dana 60 rear axle out of a 402 truck, they swore up and down that only leaf-spring trucks had Dana 60s, and this is while I was looking for brakes. I told them to just get me the leaf-spring Dana 60 brakes then, lol. I think I could back the darn thing through their front window and park the rear axle ON the front counter and they still wouldn't believe I have a coil-sprung Dana 60 in it.

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rogerwillco

11-26-2005 16:51:42

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Re: Parts Through Deere--A ripoff??? in reply to G/MAN, 11-26-2005 09:41:59

Thats great that they carry gaskets for a 45 year old tractor. But I paid 18500.00 for a 456 round baler and they could not get me the roll that drives the belts! I waited four weeks and then got an Amish welder to make me one.This baler is only a few years old we got it in 2001. I don`t know if JD bought these balers from someone else but , what good is it if you can`t get parts?

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G/MAN

11-27-2005 11:23:39

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Re: Parts Through Deere--A ripoff??? in reply to rogerwillco, 11-26-2005 16:51:42

Deere builds the baler, but obviously sources parts through other companies. It's entirely possible that a holdup at the company that manufactures the rolls caused the delay. They likely make many different parts for many different machines, and weren't tooled up to make the rolls at the time, or some such. I'm not making excuses for Deere, as they SHOULD have had the part, but there are a lot of people around that seem to think this big companies have machinists standing around twiddling their thumbs waiting to turn out part Y for machine X at the drop of a hat. "Just in time" parts sourcing and the extremely high overhead involved in stocking parts for thousands of machines have severely limited what companies can provide and how quickly they can provide them. Buy something made overseas made by what amounts to slave labor and then wonder why U.S. companies paying your fellow citizens good money have to cut corners to compete.

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F-I-T

11-26-2005 09:32:45

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Re: Parts Through Deere--A ripoff??? in reply to DickD, 11-26-2005 08:11:48

Dick:

You used the term "rip-off" in your title, and I think that's pretty strong language. When I hear of rip off I think of a mid-night bandit who knows you have no other recourse....the only wrecker for a stuck car in a one-horse town, the only gas station in the middle of the desert, the only taxi to the airport, etc. You could have bought your gaskets at NAPA, or any Victor distributor, or any number of after-market distributors which would have likely cost you less money, but you would have had to search, and research, and find those suppliers and that all takes time. But you chose the easier route that didn't take any research on your part. You chose Deere. You CHOSE Deere, and Deere unlike, many manufacturers, chooses to supply parts for machines that companies like Ford and Chevy have delcared obsolete. Just walk into Ford and tell them you'd like a head gaskest for a '51 V-8, and they'll probably laugh at you.

No, I think in this case the lesson to be learned is that you needed to ask 1), Are the parts availalble, and 2) How much are you asking for them? Then you had a decision to make. Now, if you didn't do that, then shame on you, but it's not a rip-off if you didn't do your homework.

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Specter

11-26-2005 09:29:51

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Re: Parts Through Deere--A ripoff??? in reply to DickD, 11-26-2005 08:11:48

Parts are pricey from Deere, but no ripoff regarding quality. I find that it is easiest to work through Deere, even at the higher prices, because they get the parts right to the local dealership, without any hassle on my part.

Specter

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Mike M

11-26-2005 08:40:53

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Re: Parts Through Deere--A ripoff??? in reply to DickD, 11-26-2005 08:11:48

A valve grind set may of been cheaper ?

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old

11-26-2005 08:21:34

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Re: Parts Through Deere--A ripoff??? in reply to DickD, 11-26-2005 08:11:48

Thats about right for true JD parts. Yep if you buy 100% JD parts you pay the little extra for the name but in my book its worth it.

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CLK n Cypress

11-26-2005 15:39:39

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Re: Parts Through Deere--A ripoff??? in reply to old, 11-26-2005 08:21:34

Agree with Old, cause you don't need the extra practice due to generic parts. Would rather rest assured when finished by using JD parts on my 47'B or 2020.
Clay.

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960

11-26-2005 09:59:08

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Re: Parts Through Deere--A ripoff??? in reply to old, 11-26-2005 08:21:34

I operate an independent shop doing restorations on several colors. Try obtaining parts for any other color except Ford and see how long it takes and the price. Even IH parts are getting harder to get. Deere parts and service are a bargain. Those who are being ripped off can kindly put your equipment up for sale and purchase new keeping it under warranty if you want to see cost effective.

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G/MAN

11-26-2005 10:04:27

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Re: Parts Through Deere--A ripoff??? in reply to 960, 11-26-2005 09:59:08

I don't know what the aftermarket parts situation is for Ford tractors, but I worked for a New Holland dealership about 6 years ago, and their parts support for the old Ford iron was pretty poor. I worked quite a few N-series tractors, 600s, 801s etc. and was never impressed by NH parts availability. But then again, I wasn't too impressed with their parts support for the NEW iron at the time, either. There isn't another agricultural/industrial/construction equipment company that can match Deere and Caterpillar in terms of product support - period.

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