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Lee, Don't be so quick to criticize the dealer. He was possibly trying to solve the problem you presented as best he could. Without him actually seeing the baler and the condition it is in, he may have been trying to solve the problem with what he felt was a logical place to start. It may very well need that wheel which drives the arm. The best way to get a uniform bale length is to keep the windrow very dry and uniform, the bales dense, and the engine pto at the recommended speed. Keep in mind that once the arm is tripped, the baler makes one more cycle before the needles engage - if a big slug is going in at the last plunger cycle, you will have a longer bale. If the chamber is fairly empty, the bale will be shorter. If you are baling very short bales, the effect will be enhanced, and if the bales are long, the effect will be lessened. As a test, break a bunch of the bales and check to see if each of the slices are about the same size - if they vary much in width, you do not have a uniform slice and will not have a uniform bale length.
By the way, I don't think 4-6" difference between the shortest and longest bales is much difference at all for hay.
Good luck.
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