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Implement Alley Discussion Forum

Herd Seeder Co

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JM in Merit

12-14-2006 18:19:21




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Nice to see there are good companies out there. I had bought an old Herd seeder and was wanting new decals and manual for it. Talked to a nice gentelmen who explained how to determine which one I had, had to measure the box etc. There was no marking or decals at all on the seeder.

Called back in couple days with info and talked to a nice lady, she got my order info and then said we get that in mail with a operator's manual at no charge today. I said you forgot to get my credit card info. She said we just sent you a invoice with the decals and you can send a check back to us then. I went ahead an paid then since I had credit card info handy. First time I had ever dealt with them so I was not a repeat customer, really surpised they ship first without getting paid first.

Got the decals and operator's manual in 2 days through the mail. Pretty good service in my book.

Vermeer also sent me a free operator's manual and parts book for my 605K when I bought it this last year. Did not even cost me a thing for shipping.

What other companies have you dealth with that went the extra mile for you?

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IH1466

12-17-2006 15:20:48




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 Re: Herd Seeder Co in reply to JM in Merit, 12-14-2006 18:19:21  
It is Great to read all these positive comments. I drive by their plant daily and bought a new seeder a couple of years ago directly from them. It has worked great on interseeding alfalfa into winter wheat in early spring. They were great to work with!



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BCnT

12-15-2006 09:44:02




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 Re: Herd Seeder Co in reply to JM in Merit, 12-14-2006 18:19:21  
i'm glad to know theyre still in biz...i been using them for years and been buying junkers at auctions for parts...now i can get what i need pretty quick :)



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Michael Price

12-14-2006 21:21:36




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 Re: Herd Seeder Co in reply to JM in Merit, 12-14-2006 18:19:21  
Ive dealt with herd seeder to get decals and I bouth them over the internet and something got spelled wrong or something like that and about 15min later the phone rang and a nice lady called and was very nice about it and corrected the problem. This is the only company that I have ever dealt with that was actualy wanting to help you. John deere will help with a problem you have with a dealer to. They get on it pretty quick.

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James Howell

12-14-2006 19:16:14




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 Re: Herd Seeder Co in reply to JM in Merit, 12-14-2006 18:19:21  
I bought an old Herd seeder about two months ago for $50. Took it apart, cleaned it up, and repainted it IH red. Used a rotary brush on the seed bin and painted it with clear coat.

Located Herd Seeder Company on the web. Sent them an email about new decals. Told them I did not use credit cards and asked if they wanted cash, check, or money order.

The lady replied that the new decals and parts list would be mailed with an invoice. Just send them a check after I received the invoice.

Yeah, it is a rare pleasure to deal with a company that will do business with you on a kiss and promise. I will recommend them to anyone that needs a seeder.

If their seeders are as good as their service, you and I are in good shape!

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fnhtech

12-15-2006 17:54:36




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 Re: Herd Seeder Co in reply to James Howell, 12-14-2006 19:16:14  
This thread is really hitting close to home! My wife works at Herd Seeder Co., so reading your kind words really means something. We think you probably spoke to Bobbi, the other girl in the office, because she normally answers the phone there.

I believe the reason for the all-too-rare great service is because it"s a small, family-owned business that began in 1948. It"s always been in a rural area and operates with the same values and standards that the business started with. Aside from the owner, David Herd, there are eleven full-time employees in the plant, three in the front office and two part-time. They"re good people from the "heartland", down-to-earth, honest and sincere.

Your kind words have made my wife"s day, and brought smiles to the faces of some hard working folks who really deserve it. From the heart...Thank You!!

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