Re: OT Need computer help

Posted by Royse on February 21, 2013 at 16:43:52 from (69.36.49.151):

In Reply to: OT Need computer help posted by super99 on February 21, 2013 at 16:28:25:

Chris, I run Avast on at least 6 computers, from Windows XP through

Windows 8, and I install it for all of my customers who want a free option.

I have never had any trouble like you are describing.

What I would do if you think it is Avast, is uninstall Avast, and then re-install

it to see if that fixes the problem.

You can download Avast and save it to your hard drive so you don't have to

connect to the internet without antivirus software installed.

You can uninstall it by going to Control Panel under Add/Remove Programs, and then install it the normal way or by double clicking the file you saved.

If you have their full purchased product, you may have to re-enter your license numbers.

If that doesn't work, you may want to do a system restore back to a date

prior to this problem happening. I can help with that too if needed.

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