OT - Computer Repair Rant

Posted by Royse on November 15, 2012 at 19:22:29 from (69.36.49.151):

I'm a computer repair guy.

I got a call tonight from an elder woman who had a problem with a computer cable.

She had broken the little clip off the network cable where it plugged into her router.

Her husband put it back in and wrapped a piece of tape around it to hold it to make it work.

She wanted to know if that would work, or if she needed a new cable, or if they needed a new router.

A new router?

I asked her if it was working, and she said it was, but she wanted someone to look at it.

So I drove over there, about 5 miles, and it was exactly what was described,

just the little plastic clip that holds it in broken, nothing major.

She didn't like the tape so I cut the end of the cable off, crimped on a new end and tested it.

All was good, and no tape, so she was happy.

That's the good part.

We sat to have a cup of coffee and I asked her how she got my number.

She said she was complaining about what the repair cost was going to be

to a friend of hers, and that friend told her to call me.

The place she normally (used?) to deal with never looked, they just told her

over the phone that because they put tape on it she would need a whole new setup.

Roughly $200 once they came out to set it up.

Remember, it was still working! It just had tape on it!

I left her a few of my cards to pass out and asked her to call me if they had

a problem I could actually bill them for.

It cost me my gas money, but I probably have another life-long customer.

I can't believe how crooked some people can be!

Always pays to get a second opinion I guess.

Ok, rant over. I just wish I could post that company's name!

Replies:

• Re: OT - Computer Repair Rant Royse 18:52:21 11/16/12 (0)
• Re: OT - Computer Repair Rant Will Herring 18:49:52 11/16/12 (0)
• Re: OT - Computer Repair Rant John B. 06:51:27 11/16/12 (0)
• Re: OT - Computer Repair Rant rustyfarmall 06:30:44 11/16/12 (1)
  • Re: OT - Computer Repair Rant jm. 18:38:56 11/16/12 (0)
• Re: OT - Computer Repair Rant jm. 05:55:59 11/16/12 (1)
  • Re: OT - Computer Repair Rant Goose 06:28:51 11/16/12 (0)
• Re: OT - Computer Repair Rant Royse 20:24:58 11/15/12 (0)
• Re: OT - Computer Repair Rant SweetFeet 20:15:21 11/15/12 (0)
• Re: OT - Computer Repair Rant Goose 20:11:01 11/15/12 (0)
• Re: OT - Computer Repair Rant omahagreg 19:55:12 11/15/12 (4)
  • Re: OT - Computer Repair Rant Goose 20:09:17 11/15/12 (3)
    • Re: OT - Computer Repair Rant BCnT 20:24:19 11/15/12 (1)
      • Re: OT - Computer Repair Rant Goose 20:38:26 11/15/12 (0)
    • Re: OT - Computer Repair Rant paul 20:19:36 11/15/12 (0)

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