JDseller, this is Ruth from Ritchie and first I want to thank you for being so incredibly helpful with installation questions regarding our waterers. We certainly appreciate it and your kind words about the waterers.
I noticed that you had mentioned that you mounted an electric receptacle to the side of the unit. We would like to offer you a different solution on how to install the outlet and have engineers that would be happy to help with suggestions. Any modification to the unit, such as drilling into, voids the 10 year warranty. We design our waterers to have a long life and want our customers to enjoy the labor and time savings they provide. For future reference, should you choose to install more, please do not hesitate to contact us for other options. We can be reached by calling 800-747-0222 or by emailing us at info@ritchiefount.com.
Again we sincerely appreciate all of your kind words and assistance in answering questions about installation.
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