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Farmall & IHC Tractors Discussion Board

Re: YT parts.... am I being unreasonable?


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Posted by Buzzman72 on July 07, 2009 at 08:41:48 from (74.129.192.160):

In Reply to: YT parts.... am I being unreasonable? posted by sgtbull on July 06, 2009 at 16:34:28:

Here's my take, coming from both sides of the counter:

Pappy and Grand-dad ran a Farmall shop from 1941 until Pappy died in 1991. When Grand-dad passed away in 1978, Pappy entertained the idea of taking on a TISCO dealership, so he could compete price-wise on parts with the local TEMCO dealer...who was killing them on sales of cheap sleeve-and-piston sets, among other things. In 1960 or '61 Pappy had added M & W for their sleeves and pistons, and was more than satisfied with the quality of their products.

From the parts counter side of things, Pap knew his customers. If the customer was a chronic abuser of tractors and parts, he'd generally stand fast and not budge on warranty questions. If the customer was known to Pap as a quality workman who took care of his equipment, Pap would go to bat for the customer, and if the manufacturer wouldn't bend,Pap would often replace a part out of his own pocket tokeep a good customer happy. But if Pap only saw a customer once or twice in 5 years, his level of concern would reflect this.

As a customer, I see things from your side. Parts should last longer than the amount of use you got out of the brake lining. But if YT won't make it good, all you can do is chalk it up to experience and then decide whether to take your business elsewhere or not. Only you can decide that. You have to do what makes you happy.

In my world, I don't compromise on brake parts. Just bought some front pads and rotors for one car, and I made sure I got Raybestos, because I trust the brand. While I know you don't have that option on your tractor, please realize that, especially in a parade setting, a failed brake lining could spell disaster for bystanders as well as the operator. So I'd go for the best I could get, and if I could get a discount price it would be nice, but not mandatory. Sometimes peace of mind is worth more than getting the best price. Again, that's your call...but if I'm a bystander at the parade, I'm wishing and hoping that you didn't buy the cheapest brake lining, because MY life may depend on YOUR decision.


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