|
I have had plesant times with Roberts, and in a timley maner for parts. I have redone three carbs that he had worked on, and the folks refused to give him another chance. I did encourage them to at least give Roberts a chance to redo them, but you all know that once the apple cart is turned over there is little chance of even discusing the idea. Roberts are a little higher at times than mother deere on parts. His rebuilds are very high priced no doubt but how can anyone compare everything all the time. He has to assume every carb is at it's worse form. I get quite a few that guys pick up, and you know they have rusted for thirty years in a grove or were sunk in the dirt floor of a machine shed for thirty years. Those carbs are in a different zone than one off a working tractor, so the price should be a little more. We all get carbs off tractors that have been sitting dead for a little while. (as the coustomer claims) I can only hope that I can live a little while if that is the case most times. Therefore if Roberts has a preset price he must be higher. I kind of think Roberts could improve there operations by hiring a unskilled employee to at least sandblast the carbs and other jobs that are fool proof. A faster turn around time is getting to be more popular all the time. Lori has been very helpfull to me at ALL TIMES, and I hear her giggle often as I proceed with a joke. I would certianly give here the benifit of the doubt if at all posible. If anyone has ever given her a hard time it has to be me, as I aggrivate her pretty hard at times. I have never once done so in any kind of angry voice, perhaps she is glad when I do hang up however. I never know if she is sticking her tounge out at me, or using the naughty finger on the other end of the line at me. I personaly think she has done great. Maybe just ask for ol Robert till you get this one ordeal under control. My guess is he will get you answers real sudden like.
| 
