Posted by Leroy on March 27, 2011 at 18:54:20 from (69.88.223.179):
In Reply to: Tractor Advice Needed posted by knightstead on March 25, 2011 at 11:29:04:
I am not going to comment on the price. What I noticed was keep working and when you find out what the problem is give me a call. Sounds like he finnished the job without making the call. I think any of you on this site that does this stuff would agree that when a customer says when you find the problem give me a call, I think you would give the customer that call and show him what needed to be done and then get the OK to continue. I do not think you would skip that call to make the customer mad and that is what his repairman did, skip the requested call. How much goodwill a call can make or make the customer find a different repairman. Just one phone call to keep someone happy.
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