Posted by Goose on November 27, 2010 at 05:57:15 from (67.63.68.13):
In Reply to: Re: Good Batteries posted by Kris Golden on November 27, 2010 at 05:34:47:
As we speak, I'm in the middle of a confrontation with Walmart over one of their yellow "Maxx" batteries. It won't take a full charge, and my own load tester shows it weak. It won't start my pickup.
Yet Walmart insists there's nothing wrong with it and all it needs is charging. They had it on their charger for 90 minutes last night, and immediately after taking it off Walmart's charger, my load tester (which I'd carried into the store) said it was weak. Walmart's load tester said it was OK. The Assistant Manager on duty was a total a$$hole about it, and it was obvious he was totally clueless about anything automotive.
The battery is 28 months old and is supposed to have a 3 year free replacement. One Walmart Customer Service Rep so much as told me to my face I was just trying to scam them out of a new battery before the free replacement expired.
As I said, I'm in the middle of it as I write this. My next step will be to write a detailed email to Customer Service at Walmart corporate in Bentonville before the day is over. They came through admirably a year ago when a local Walmart tried to short change me.
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