Posted by Aaron Ford on November 25, 2010 at 04:54:53 from (98.157.88.141):
In Reply to: direct tv posted by ih10020 on November 24, 2010 at 17:57:39:
This is an exerpt from Yahoo's frontpage Naughty or Nice Customer Service. DirecTV was tenth on ther naughty.
"10 DirecTV. The California-based satellite TV firm, which has more than 18.7 million subscribers, has a policy that automatically extends a customer's contract for another 24 months if any new equipment is added. If that policy rubs you the wrong way and you want to cancel your service, the penalty is an early termination fee."
I have Dish and when my receiver failed, they wanted to charge me for the parts. I told 'em that if I did not have a receiver then I did not need their services anymore. They sent me a new receiver, no charge. Can't trust them either. Aaron
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