Corporate logic is, you MUST cut labor costs no matter what. Folks who sell cataloging systems tell store owners that their system is so simple, anyone off the street can operate it and look like an expert. So gullible store owners take that as gospel, and start getting rid of experienced counter men [and women--known a couple of outstanding parts people who were women] so they can hire in minimum wage punks and start reaping the "benefits."
Then when profits start going into the tank because the inept counterpersons are ordering wrong parts and driving business away, it's really easy to fire said minimum-wage punk and replace him with another minimum-wage punk with even more tattoos and piercings, and less automotive knowledge. And the cycle builds, until the owner either wises up or goes broke.
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Today's Featured Article - A Lifetime of David Brown - by Samuel Kennedy. I was born in 1950 and reared on my family�s 100 acre farm. It was a fairly typical Northern Ireland farm where the main enterprise was dairying but some pigs, poultry and sheep were also kept. Potatoes were grown for sale and oats were grown to be used for cattle and horse feeding. Up to about 1958 the dairy cows were fed hay with some turnips and after that grass silage was the main winter feed. That same year was the last in which flax was grown on the farm. Flax provided the fibre which w
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