Corporate logic is, you MUST cut labor costs no matter what. Folks who sell cataloging systems tell store owners that their system is so simple, anyone off the street can operate it and look like an expert. So gullible store owners take that as gospel, and start getting rid of experienced counter men [and women--known a couple of outstanding parts people who were women] so they can hire in minimum wage punks and start reaping the "benefits."
Then when profits start going into the tank because the inept counterpersons are ordering wrong parts and driving business away, it's really easy to fire said minimum-wage punk and replace him with another minimum-wage punk with even more tattoos and piercings, and less automotive knowledge. And the cycle builds, until the owner either wises up or goes broke.
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Today's Featured Article - Show Coverage: Godfrey, Illinois Country Days - by Cindy Ladage. Except for last fourth of July's Old Gold show in Springfield, Illinois, I don't remember when it was so hot. Nevertheless, the heat didn't keep vendors and visitors alike from enjoying the third annual Country Day's Event. Jane Elliott said the event was originally a one man show. "Barry Seiler, owner of Country Town Farm Supply store used to invite people up to the Johne Deere store. He would give hats and a free meal for everyone that brings a tractor." Elliott said while this
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