When you get the call center in the Phillipines simply tell them that you are in an area of the country where you are not exposed to accents and that you are having a hard time understanding them. Ask for an agent/tech located in the U.S.
Worked for me for another company and instead of spending a lot of time online with an Indian tech I got a U.S. tech who had the problem solved in just a couple of minutes.
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Today's Featured Article - History of the Nuffield Tractor - by Anthony West. The Nuffield tractor story started in early 1945. The British government still reeling from the effects of the war on the economy, approached the Nuffield organization to see if they would design and build an "ALL NEW" British built wheeled tractor, suitable for both British and world farming.
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