Has this account worked before and stopped, or is this a new account? If it was working, check with your ISP & see what changed.
If its a new account, make sure the mail server information in your e-mail program is correct. In Outlook Express, go to Tools -> Accounts -> select account -> properties. Make sure the server type, incoming mail address, outgoing mail address, account name and password are correct. Your ISP can tell you the correct values for everything except your password. These settings are the same regardless of your e-mail client.
You also need to make sure the security settings are correct for your ISP. The ISP should be able to tell you what they are.
Go to your ISP's web site. There should be a link to e-mail settings for the common e-mail clients.
Microsoft probably can't help unless you actually have a problem with Outlook Express itself, in which case you'd simply download the latest version.
I'd bet money its a problem in the e-mail client settings, as described above.
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Today's Featured Article - What Oil Should I Use? - by Francis Robinson. I keep seein this question pop up over and over again in discussion groups all over the web. As with many things there are often several right answers and a few wrong ones. Some purist I'm sure will disagree to no end with what I will tell you but most of us out here in the real world don't really care do we ? Some of them only bring their noses down out of the air long enough to look down them anyway. If you are like me you are only doing this old tractor stuff because you enjoy it. You
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