My experience with claims inspectors for aftermarket warranties hasn't been exactly positive. The often didn't want to pay for gaskets or other REQUIRED repair parts. They wanted the dealer to sell them the parts for DEAD COST, and sell the labor at or near cost as well. Now, if you take the profit away from the deaer on parts AND labor, where's the incentive for the dealer to honor your warranty?
I didn't have a problem dealing with the aftermarket companies that would allow the dealer the same markup on parts that the factory warranty paid...or the ones who would pay at [or even NEAR] the factory warranty labor rate. But in some cases, the extended warranty folks would put the CUSTOMER in the middle...making the CUSTOMER liable for teardown costs until the inspector got off his can and viewed the engine or transmission.
None of the dealers I ever worked for tried to scam the warranty companies. We just wanted what's fair...and I suppose in today's market, that's something rare.
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