There are often things below the surface. I worked for a farm supply outlet for several years. Issues I can think of include crappy product (despite fancy brochure) that company does not back (or fights you tooth and nail), the company never makes promised delivery date or is very poor on parts availability. It's no fun being caught between the manufacturer and the customer. Issues I've seen with a store chain are buyer for said product has deal with manufacturer includes buying in volume (XXX dollars per order) so you receive nothing till the minimum in the contract is filled, deal with carrier that will not pick up at factory till you have truck or rail car full. At worst the buyer has arrangement with manufacturer for personal incentive. Why turn in order for 5000 dollars when order for 10000 dollars will kick in a kick back of cash or some other reward. More than one time I circumvented our corporate plan to help a customer out. Made sure both the store and corporate saw good money on the deal only to be taken out back of the wood shed for not doing things "by the book." This is of course no excuse if the salesperson is plainly rude or arrogant.
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Today's Featured Article - Women and Tractors - Tractor Engine Repair - by Teri Burkholder. One of the great things about working on a tractor engine with your other half is that you know what he is thinking of at all times and can anticipate his every move and his next thought of what he will do. With Ben, anyway, I can tell! He'll be busy working and I�m handing him tools and he says, "give me that..." and I�ve already got it in his hand or "hand me that....."and I�ve got the portable light right where he needed it placed to see. "Run in the house and get me a...."as I open th
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