I agree with you. What you needed was a small item. But it could lead to a bigger sale. When I was on the road I would stop and check on customers in the town I was in. Not all the time but enough that they knew I cared about them. My boss at the time told me to stop doing it. Until one customer ordered a genset at eighty thousand dollars. Ask him later if the coke I bought the customer. Was worth the sale. One reason I was fired was because I treated the customer with respect and tried to help them.I always had my jobs done and the company never suffered by me checking on customers.
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Today's Featured Article - Gatherin of the Orange - by Rick Nikolich. In July of 1998 I was talking to fellow Allis Chalmers collector Mike Schilling about the annual "Gathering of The Orange" AC show coming up in August of 1999. He got this wild idea that we should get a convoy of AC tractors and drive them from Charlotte, Michigan 105 miles to LaGrange, Indiana.
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