Re: New purchase

Posted by RodInNS on December 29, 2009 at 05:14:46 from (216.118.158.123):

In Reply to: Re: New purchase posted by 135 Fan on December 29, 2009 at 00:03:05:

It would be nice to hear the rest of the story....
but I can certainly tell you that I've NEVER paid for ANYTHING before delivery, and in the case of tractors or larger equipment it was anywhere from 1 week to 1 month before the paperwork was done. It was never a big concern. This... being paid for before delivery.... sounds pushy to me. PUSH, PUSH, PUSH. Mabey the dealer asked for the money up front, mabey not... but it would be out of character here. For ANY dealer I've dealt with, regardless of color. The tightest... I've bought stuff, AS IS, WHERE IS and it was paid for on loadout. Never before.

I really don't know what world you live in, but nearly everything here shuts down the week of Christmas to just about a crawl. Most places were still closed YESTERDAY with the exception of one industrial supply in town where there was a guy there because someone called him out in an emergency.
I also noticed the local FortMac crew was all home early last week, and are all STILL home, so I assume those projects are/were on full shutdown at that point...

If some of this stuff went on during a slack week in the middle of Feburary I might look at it differently... but this time I'd tend to cut the dealer some slack, if for no other reason than there seems to be one hell of a sense of entitlement going on in this thread. Just because someone drops 25K on a new tractor doesn't mean they get the throw their weight around and expect to have their arse kissed. Sorry.
Mabey some big operators get away with that crap because the volume of business they do is significant enough to be damaging if the dealer lost that business... but losing this one won't hurt them too much.
They used to talk about a deal that was done in this area years ago on a Ford 7840 in which the selling dealer made and ASTOUNDING 100 bucks. Yes, you read that right. One Hundred dollars over his cost. He worked on that for months trying to get the tractor in the yard all the while they played the Deere dealer down to match it. The thanks? Next time they went and bought a new Deere anyway. Now would you really work yourself up to do a deal with that guy next time? Sure as hell I wouldn't. What would I lose if I didnt'?
That's right. Nothing.
I know there's some miserable bastards out there in sales. I've dealt with some of them in car dealerships... but as a general rule I find farm equipment, industrial equipment and farm supply salesmen to be a different breed entirely. You treat them fair and with respect and more often than not they'll do the same. The ones that don't... have no need to return here.

...and having two salesmen in the yard here at once? Since one traveled 200 miles and the other over 300 and both had established that I wasn't buying anything at the moment, there wasn't much need to make appointments. If I had been looking they could get back to me by phone once they checked their inventory and did their pricing. They were both just 'visiting'.... something they tend to do once or twice a year as time allows when they're in the area.
Strange concept?

I'm sure you also know that many of those small tractors are crated upon arrival at the dealership and final assembly is in their shop. Setup and pre-delivery stuff would probably have been done THEN, whenever it arrived. They ~should~ have checked it again to make sure everything worked right... but for whatever reason they didn't or missed this. Who knows why...

Rod

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