I gotta side with the driver on this one. I've had a UPS truck stuck in my driveway; even here in Michigan the trucks don't have positraction and are completely helpless on ice. The last thing I want a delivery truck to do is to try to come up my drive in the winter. When the weather is bad I set a big box out by my mailbox with a sign that says "UPS HERE".
I sure don't blame the driver for not opening your mom's gate. A gated drive means there's animals inside: Animals that might get loose or possibly vicious dogs. For a while we were keeping our son's Chow at our house; although the drivers had no problem with our Chesapeake Retriever they stayed clear of the Chow. I came home one day to find a package hanging from a tree branch! The UPS driver didn't want to get out of his truck, so he just reached out the window and tied the package to our pine tree.
If you're worried about packages out in the weather, then place an enclosed box outside the gate. Or else leave the gate open.
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