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Re: O/T ATT DSL VS SKY BLUE


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Posted by NCWayne on November 27, 2009 at 03:13:35 from (173.188.168.35):

In Reply to: Re: O/T ATT DSL VS SKY BLUE posted by sotxbill on November 26, 2009 at 06:40:12:

I had that problem several years ago after a steady rain. Often mine would allow calls out but not calls in, sometimes it was both, sometimes it was just a background noise. No matter what happened with the voice service the DSL never seemed to have any problems.

I called numerous times for repair service but when they finally came out they could never find a problem as the wires had already dried out. I waited several months with no rain and no problems, and the very next storm I had the same problem. This time when I called I got an older guy (actually in the US this time and he spoke 'country' just like me). He had been a lineman in his earlier days and he said he would generate an order that actually told the guys to look in the main lines and not at the lines in the house, which was what they always checked and blamed before no matter what I told the folks in India. Anyway he told me there was a probably a short somewhere in the lines between the pair servicing my house. He said if the order he prepared didn't get the problem fixed when the next rain came to call and tell the main office about the problem and to tell them flat out to put my service on another pair...which was what he was telling the service crew to do in the order he generated. That has been over a year, and alot of rain on the lines ago, and I haven't had a problem since.


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