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Tractor Talk Discussion Board

Re: mechanics sale practices


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Posted by John (C-IL) on August 20, 2009 at 19:15:01 from (205.188.116.74):

In Reply to: mechanics sale practices posted by mdjd4020 on August 20, 2009 at 17:39:02:

Had a similar thing happen here with a one ton truck. We took it in to have some minor malady taken care of and got a call that the brakes on all 4 wheels needed to be redone. The caller was the service writer who sits in the office and takes the orders from the customer and reports inspection results to the owner for possible repairs.

I suggested to him that he leave his office, go look at what the mechanic was talking back and report back to me. 10 minutes later he called me back and apologized for the mechanics analysis of the situation and he could clearly see all of the new parts.

We proceeded to have a conversation about honesty in inspection reports and reccommending unneeded repairs. They tried a couple other times to pull the same "needs brakes" routine on my wife. I told here that her car didn't need brakes and we would take her car to another mechanic to have the brakes inspected. Guess what! Yep, no repairs needed.

Getting your car worked on is just like going to the doctor. Find someone you trust and always get a second opinion.


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