Posted by MarkB_MI on June 14, 2009 at 03:46:32 from (74.126.1.226):
In Reply to: O'Reilly Auto Parts posted by MarkB_MI on June 13, 2009 at 05:37:01:
Thanks everyone for your comments. It sounds like most of you have had good luck with O'Reilly, so I'll give them the benefit of the doubt.
In defense of the counter staff at O'Reilly, it seems they're doing the best they can, and are battling with an unreliable IT infrastructure and supply system. That's not the fault of the local store, that's something the head office needs to fix before it kills the company.
As for their reman starters and alternators, they are selling the Bosch brand, which seem to all come from Mexico. At least it's a name brand, although based on my experience with NEW Bosch parts, I don't expect much from their reman parts. The a/c compressor was a new Delphi unit, which would have been fine if they could have actually procured it.
Regarding the numerous comparisons with AutoZone, well, anything is better than AZ. AutoZone is an auto parts store in the same fashion that Der Wienerschnitzel is a restaurant.
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