Got the same kind of customer service from Springfield several years ago when I bought a new Mil.Spec. 1911A .45 auto.
The new version, unlike the one I carried in the Marine Corps, has an orifice on the back of the handgrip where you can insert a key and turn it a quarter of a turn to disable the weapon. It locks the hammer in the "down" position, also effectively locking the slide from being racked. Anyway, after I'd unpacked it, I couldn't find the key to the disabling feature. I called Springfield the next day and a very nice lady, speaking flawless English, said she would put a couple of keys in the mail yet that day. They arrived a couple of days later.
I have to admit, a week later my wife was doing some cleaning and found the original keys between the cushions on the sofa where I'd been sitting. Oops!
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Today's Featured Article - The Nuts and Bolts of Fasteners - Part 2 - by Curtis Von Fange. In our previous article we discussed capscrews, bolts, and nuts along with their relative hardness and thread sizes. In this segment we will finish up on our fasteners and then work with ways to keep them from loosening up in the field. Capscrews, bolts and nuts are not the only means of holding two parts together. When dealing with thinner metals like sheet tin, a long bolt and
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