Posted by WhatToDo on January 18, 2009 at 23:37:15 from (216.51.237.167):
onefarmer said: (quoted from post at 04:45:46 12/23/08) Do you have it in an email or other writing that the loader just needs to be remounted? This implies that it is complete. Anyone with you to witness the promise of him finding the pieces?
Keep on him and maybe start threatening small claims.
It was advertised as "loader just needs to be remounted". His father was there helping find the pieces - which weren't found - but his father even offered to drive them to my friend's farm about 45 minutes away once they were found and my friend - whom I see once a week or so - would bring them the rest of the way to me.
Thanks for your adivce, and everyone else's on the board. I mailed a packet with all of the correspondence back and forth, a copy of the original ad, and a polite letter asking him to either find the parts, provide replacement parts or ones close that I could modify to fit at my expense, or provide a partial refund. Once he signed for that letter he offered me a $300 refund and not wanting to beat anyone up over this told him to send me $200 and we would call it good. I have deposited the check and am hoping to work with him again. I don't think he was scamming me, just real busy trying to keep a one-man shop going and let customer service slide this time. I hope to get better service next time - and I won't prepay in advance for ANYTHING :-)
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