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Tractor Talk Discussion Board

Re: TSC closes down


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Posted by NY986 on January 04, 2009 at 10:50:55 from (166.217.203.189):

In Reply to: Re: TSC closes down posted by cornfarmer on January 03, 2009 at 17:54:14:

Not bashing but showing their displeasure over the deteriorating situation of retail stores serving a still very sizable customer base.
Can only speak of here in the northeast, but previous operations such as CT (even though flawed) were well rounded for helping their customers - ag, horse, or small property owner.
If an area had lots of dairy, the nearest store would have items such as milker inflations, sanitizer, and pulsater lube. Sales were tracked via computer to make sure high movers were well stocked and slow movers would tie up only minimal inventory dollars. Special orders could be made provided they were available from the supplier (this weakened towards the end of CT). Most of us understand that dead inventory cannot tie up valuable floor space.
I think most on this board would understand not all employees are versed on all products. The people that squeal about M starters make a ruckus in any forum they can be a part of. I also acknowledge some people abuse the customer service department to squeeze down a price a couple more pennies.
Everybody on this board would just like to see a return to sane planning. It's not in the cards that every retail venture is going to pull in Wal Mart like quarterly financials. Be satisfied a rural retail operation is pulling in good enough revenue to pay investors and EMPLOYEES a decent return. As we go into the future, people are going to learn life (for most of us) does not work like a game of monopoly.


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