First of all, if they're using the same Ford time books that I once looked at, I'm not at all surprised at the 1/2 hour specified turned into 3.5 hours. Keep in mind that Ford warranty claims were based on those books.... and they wern't going to pay a nickle in shop time that they didn't have to pay. If the book said 1/2 an hour you could flat out double that. You'd need to be very experienced and working in optimal conditions to do things as fast as the book said. Nuff on that...
So did they explain exactly why the pump was bad? My inclination would be to suggest either a relief valve, flwo control valve, or unloading valve if you're dealing with the main pump on that tractor. If it's the front pump then perhaps the relief.... I mean, if the pump is so loose that it only makes 500 psi, how is it even priming itself? Long story short, I don't quite buy the bad pump theory.
So... I'd challenge them on that. I'd challenge them on exactly what they checked to determine that the pump was bad and why exactly it took so long. Argue until the bill comes down to something you can stomach, pay it, leave and don't go back.
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Today's Featured Article - Talk of the Town: Winterizin Engines - To Drain or Not to Drain? - by Staff. Another great discussion from the Tractor Talk Discussion Forum. The discussion started out with the following post: "Winter is fast approaching..for a gas tractor should the gas tank be drained and run the engine til the carb is dry or do the gas stabilizer products I've heard of work? (tractor will not be used til spring) any other tips for winterizing?? "
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