Posted by Ray on February 22, 2008 at 14:54:39 from (4.224.87.8):
Our sprint cell phone contract ran out a couple months ago.I thought i would call them and negotiate a new contract.We have 3 phones on 800 minuites.I mentioned switching to verision and they took 30% off our bill and said we could get 3 new phones.I said fine,sign me up.They said they would send me a new contract and i could go to any sprint store to get my new phones.Well,it didn't work that way.The two local sprint stores won't sell me a phone because i went through sprint and not them.They tell me i need to go to a corporate sprint store to get a new phone.The nearist phone store is 100 mile round trip. I would tell them where to go,but sprint is the only service that works in my area.Looks like i'm in for a road trip.There customer service is awful,you have to go through a phone mase to get to someone who can hardly speak english.
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