Posted by Hal (WA) on February 19, 2008 at 22:37:53 from (66.45.175.118):
In Reply to: Re: OT Power Co Rant posted by Amarillo Doug on February 19, 2008 at 18:51:07:
If you haven't already done it, you should call the power company back and ask to speak to the manager. If in fact it was their error, I would bet that the manager would both want to iron out the difficulty with a good customer and also to find out how his "customer service" people are handling their phone calls.
If that doesn't work, take your latest bill and a record of your canceled check to their office. Everyone makes mistakes; a good company will make theirs right. Good luck!
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