Re: Parts Person- What qualities do you like or di

Posted by Mike M on March 05, 2006 at 05:54:11 from (63.27.191.190):

In Reply to: Parts Person- What qualities do you like or dislik posted by BOHICA on March 04, 2006 at 11:33:27:

I have worked in several different parts departments and one thing I dislike is co-workers (usually managers)that are screw-ups and keep lying to cover it up. We have all heard the stories,the shipper didn't show up,the parts are backordered,they are NLA,etc. Don't get me wrong these things do happen and we all will screw-up, but own up to it and learn from a mistake and take steps to keep from repeating them.

A great resource is if you have a service dept. and they will let you go back once in awhile so you can see first hand where this stuff goes. You can also learn alot from the techs. that will help you serve the customers better too because they always have questions about how to replace it. Just actually seeing where something goes and what all has to come off to get at it can really help down the road.

Replies:

• Re: Parts Person- What qualities do you like or di Tim in NB 12:13:11 03/05/06 (1)
  • Re: Parts Person- What qualities do you like or di Mike M 19:28:38 03/06/06 (0)

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