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Re: Deeres warranty work
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Posted by Jon Hagen on January 09, 2006 at 18:22:24 from (69.26.18.52):
In Reply to: Re: Deeres warranty work posted by G/MAN on January 09, 2006 at 10:17:29:
Gman.
Thank you for correcting some wrong information about the 8.1 engine. I first heard of the Damper problem breaking cranks,then it changed to bad crankshafts causing the problem.You fill me in that both problems exist,depending on the application. Now that I have thanked you for the good information about the problem,I am going to give you hell for your bad attitude about a customer that has paid up to $100,000(tractor)to $200,000+(combine or sprayer) for a new machine that needs a new crankshaft at 400 hours or less.
I see no reason for the owner of said $100,000-$200,000+ machine to have any obligation to pay for anything needed to repair the engine, including coolant and oil because the problem is totally JD's fault. Do you realize that the practically new machine no longer has a correct factory assembled engine in it,but has somthing patched up by the mechanics in the local dealership,which seldom results in somthing as well fitted and leak free as a new factory built engine. The owner is paying new price for somthing that is referbished.
I would not think it terribly unreasonable considering lemon laws,for an owner of one of these machines to demand a new engine for his new machine,or for JD to buy it back from him.
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