Customer service

Posted by rpmcbsq on December 08, 2005 at 18:35:57 from (70.233.158.186):

I don’t know if anyone has dealt with Nebraska Tire or not. I am in the process of restoring 2 John Deere B’s which need rear tires. I called Nebraska Tire as their prices were as good as or better than local used tires including shipping. I ordered 2 sets of 11.2 x 38 new tires. The shipping was the same for 2 or 4 tires (one Pallet) However when the tires arrived I had 2 Tires, instead of the 4 I had ordered for which I was billed for 4 tires as stated on the shipping label. I called them and was offered a refund on the 2 tires they failed to add on the pallet. I asked for the other 2 tires and was told that I was unreasonable as they could not make any money by them paying to ship another Pallet of tires for $100. I paid $125 for the shipping. I finally settled for refund of ½ the shipping. Still need 2 tires. Thought I would spread the word.

Replies:

• Re: Customer service Allan in NE 18:46:11 12/08/05 (0)
• Re: Customer service RustyFarmall 18:42:11 12/08/05 (0)

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