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Re: Got my tractor back, not fixed.........
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Posted by Harley on June 30, 2005 at 17:23:19 from (66.82.9.49):
In Reply to: Re: Got my tractor back, not fixed......... posted by Allan in NE on June 30, 2005 at 07:20:28:
Hard to put it into words here. I'm from the old school, no patience with incompetance, and most of the time if I have to take something somewhere it's because they have the expertise to work on the problem and I don't. Having said that, I would tell the manager if all you wanted was to screw things up, you'd have left it home and got-er-done. That's why you took it in to him in the first place. At the very least you should expect the work done that was decided upon when you left the tractor. If it was not done, they didn't fulfil their part of the deal. Also if they don't give you any satisfaction, or worse yet, get smart with you, lean over the manager's desk, get right into his face, and tell him to look real close, cause that's the last time he'll see you in his place, and every person on the street is going to hear about how incompetant his staff is. This has worked on more than one occasion for me. Nobody in business with the public wants a disgruntled customer spreading dissatisfaction among his friends and neighbors who might not darken his door because of your experience. Good luck, Harley
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