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Re: Craftsman tooks
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Posted by Chris-se-ILL on June 03, 2005 at 15:46:10 from (216.174.170.135):
In Reply to: Re: Craftsman tooks posted by Farmer in the Dells (WI) on June 03, 2005 at 10:09:17:
I have returned many tools to Sears for replacement. Usually no problems! But when they started trying to hand me a "refurbished tool," I insisted that they give me one off the display rack! There is a reason that they have a "box-full" of refurbished tools... the same tool that a person wants replaced! I usually find that the store manager will try to help {give out a "new" replacement}, even if they are the one that tells the clerk to hand out refurbished tools!
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