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Re: Re: FLAT RATE - is it fair ?
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Posted by Sid on October 24, 2003 at 18:08:38 from (12.160.110.143):
In Reply to: Re: FLAT RATE - is it fair ? posted by Loren on October 24, 2003 at 17:41:58:
I appreciate you situation and have seen to many guys look you who have tried to be fair and have it work against them that is why "we" customers need to be a little more understanding in what a mechanic is up against. Had some work done one time and things pointed to a greater more expensive problem wich did not solve the problem. I turned out the first attempt to fix the problem was a faulty new part now I belive Ron did the right thing under the circumstances but when I mentioned I did not quite think that I should have to pay the whole thing we agreed the first part I paid 100% the second part I paid for parts he ate his labor. I believe the fair thing should have been some compesation from the new fault part but NOoooo. Needles to say I have been back as as long as I need to go to a shop that is wher I am going to go cause I know I will get what is right for both of us. Yes he does not hesitate to say took longer than I thought and he bills accordingly.
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