Posted by chopply87 on February 22, 2022 at 06:52:45 from (107.194.97.82):
In Reply to: Sany posted by Sean Feeney on February 15, 2022 at 12:04:30:
I was Parts & Logistics manager at TSR (Texas State Rentals) for 10 years. 8 of those years, I spent ordering Sany parts for the rental fleet repairs/ service calls/ warranties/ sales/ part sales. TSR tried other brands like W@cker, Y@nmar, M@nitou Group Mustang/ Gehl, Kubota, but Sany was the one that stuck. Those brands weren't for TSR based on machine pricing, parts pricing, and warranty. Everybody operates different.
Customer's with bad experiences with Sany's normally come from lack of service/parts support because dealers are unfamiliar with the brand or don't know how Sany operates- I sold a lot of parts to people sent by Sany bc their local dealer is no help. If it is not in stock in Georgia then parts are coming from overseas or Sany's local supplier with lead times 3-4 weeks on order types expedited/stock. Urgent type orders ( machine down ) can be 1-2 weeks if a small part and in stock @ Sany's supplier (local or overseas).
Like all brands there are models you should stay away from. I can't say due to a gray area because I left the company 2/5/22 you don't get rich working for someone else , but In my opinion the sy35 (yanmar engine ) top seller mini & sy215 ( Cummins QSB) are models to look at. If you can stay away from anything with DEF.
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