Re: Ridgid power tool warranty

Posted by the tractor vet on March 24, 2021 at 07:52:19 from (104.179.81.68):

In Reply to: Ridgid power tool warranty posted by plowhand on March 24, 2021 at 05:41:09:

HAW HAW HAW what a JOKE . I got suckered in . WAY back when they first brought out there tool line the big sign over the tool dept at Homer Depot READ BUY ANY RIDGID CORED OR CORD LESS tool BEFORE DEC 31st and get FREE LIFE TIME WARRANTY INCLUDING THE BATTERYS , i had just left the millworks dept and dropping almost three grand on new windows for this old house and i stopped and looked at them new ORANGE TOOLS and decided that yea i could use a new CORDLESS drill . NOW do i get a 12 volt - a 14.what ever it was or do i jump up to 18 volt ????? Well i am NOT a contractor so i figured i did not need 18 but that HD 12 volt looked pretty good to me and i bought it . I was on the road at the time and did not have the time to really use it much , all the Warranty paper work was filled out the day it came home and was sent in . It was two years from when i bought it that i really started to use it and first the batterys started to leak and ate the contacts in the switch and the battle was on . I had a huge shell we say disagreement with the assistant store manger to the point that had he said one more word to me i would have dropped him when he RAN off and got the manager who was a woman and the battle started all over again and they were calling me a lier till and older employee came over and enlightened them that yes that is what the sign read when they came out , and my drill and batterys were fixed and replaced , till they went a second time and the fight was on that Ridgid had NO record of my warranty papers ever being filed BUT to keep me happy they gave me a new 18 volt drill and driver and oh the Radio pkg. and FILLED out the warranty papers at the store and sen them in along with the new 1/4 sheet palm sander that four weeks later threw the head off hitting me in the tender spot and dropping me to my knees and the fight was on again and to CALM me and not have people come thru the door and hear the fight and them leaving they gave me a new sander that yep in five days tossed the sanding head this time giving me a nasty gash in the forearm and this time no fight just handed me a new one with the IMPROVED head that held up for a while but now will not hold the paper on . So i replaced it with a Makita and no more problems if i want to blow thru ten sleeves of paper it just runs and runs and has run now for over 10 years . The NEW replacement 18 volt drill the chuck is JUNK the 2 Amp batterys will not even run the radio for more then three hours or 10 hold in Oak. and the 4 amp batteys now ya can't even find them and they were almost a 100 bucks a pop. Ask my buddy what he thinks about Ridgid tools he threw the last Ridgid sawsall at the one smart mouth assistant manager . Never knew he had that kind of temper .

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