The one I bought from Roberts was guaranteed too. And when I got it and took it to the machinist, it was both warped and cracked. When I called them they gave me the worst runaround I've ever heard. I was told that people make mistakes and I can either roll with the punches and get it repaired, or spend a lot more somewhere else for a perfect one. Even though theirs were guaranteed against cracks and warpage. They are liars. It was a pathetic experience. Waste of time. Especially when I waited 3 weeks for them to get back in touch with me. And when they did, they said that they had 2 more to test, if neither were good, they would let me know and refund my money. Instead, they kept my money and sent me a 100 pound cast iron brick that is useless. Come to find out, the machinist who did the crack check on it did NOT check the entire head for cracks, which is BOGUS. It took my machinist literally 2 minutes to find the first set of cracks and an additional 30 seconds to discover 6 thousandths warpage. They actually had the guts to call me, fully knowing they screwed up, and demanded to speak with my machinist. Needless to say, my machinist, who has over 40 years experience, kindly put them in their place. Most pathetic buying experience ever. I mean that too. I get that even the most seasoned professional can make a mistake sometimes, but the discourse I ended up having with the customer service at Roberts Tractor was uncalled for and unreasonable at bare minimum.......
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Today's Featured Article - Buying your first tractor: The People You Buy From - by Chris Pratt. If you are a first-time buyer, chances are that you are likely to take the word of the seller on things. This is where the problems start... You have reviewed your implement needs and determined the size of machine that will fit the bill and even made a list of the most desirable models. You checked on the availability of a 3-point hitch for the machines on the list and advertised in your local classified paper with so
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