Posted by paul on August 12, 2020 at 20:51:24 from (76.77.197.114):
In Reply to: Re: TSC ? posted by c.oawright on August 12, 2020 at 19:11:26:
I understand you.
The problem is the seasonal nature and the all or nothing of many farming supplies.
They seal their own fate when they limit the supply to 5 of something because some computer determined they only sold 5 last month.....
When it�s an item I need 20 of..... well if you have 5 on the shelf why bother picking them up. So I buy none. I need to find 20 someplace 5 doesn�t help at all.
Next fella does the same.
And the same for the next customer.
And so you sold zero this month, and the computer says don�t stock any, you didn�t sell any. When actually you could have sold 60 of them, if they were actually available.
The computer algorithm lies to you, in some cases.
But I do understand you, and I get it, it is very hard to manage costs and shelf space with such huge sales swings and the seasonal nature of most farming activities.
It�s frustrating for both sides.
That doesn�t excuse the store that had the steering wheel but didn�t find it or help the customer find it until the official order came through. That�s on them, and disappointing from the customers side of things.
But, at least TSC is doing as well as John Deere, I have had very similar experience where the JD parts guy couldn�t find what I needed, didn�t even think JD ever made it: it was Ipoh the shelf behind his head.
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