Its a crap shoot if you do get lucky you are into the first repair the amount you paid plus the deductible....
Its your insurance not the shop doing the repair so don't look for them to deal with the claim free are accept the insurance CO settlement as the final fee you pay...
The warranty co is always looking for a out...
The last one I did I got 2 hours shop time to deal with the CO plus the customer had to pull an additional $400 out of his pocket to cover what the warranty CO did not cover... I think the total was $700 out of pocket plus his deductible...
It started out as a leak from the front of the trans the customer had to authorize remove and inspect... The warranty CO declined up front they do not cover seals this one had a cracked converter we had them... It went well from there better than I thought it would and this is why...
I don't lie to the customer are the warranty CO. I am not going to fight them if the customer want a fight its his insurance not my insurance. I tell the adjuster up front I did not call for a fight just tell me what they will pay the customer has already agreed to pay what you don't pay...
The warranty CO likes to supply the parts most of the time bargain basement parts :( are used as was in this case... The used parts supplier is looking for outs also they required the used trans to have all the external seals replaced if it leaks who is responsible for the leak I can tell ya ME...
The reason we went with the warranty CO used junk was the part would stay under the warranty coverage till it times out so It looks like on paper I am not responsible for the trans unless it leaks from a seal I replaced, They did give me $150 to seal it.... It was a catch 22 don't seal it I am responsible seal it I am reasonable...
I have many story's some good and some real bad most of the time it depends on who you talk to the first time you call... I have had two identical cars whit the same problem and the same warranty CO both paid different all with end a weeks time... One guy got lucky the other got the shaft... BTW it was a dealer Toyota plan...
One time The Toyota warranty guy got under my skin it was a no crank needed a starter I drove the tow truck to the van got it started she drove it back to the shop they would not pay for road service only a tow... He pizzed me off I told him he was gonna pay for a tow now cuzz I was hooking it up and towing it to the dealer and I did the dealer paid me...
Everyone is in it for the money its your warranty and your problem what you pay for it is your gamble...
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Today's Featured Article - History of the Nuffield Tractor - by Anthony West. The Nuffield tractor story started in early 1945. The British government still reeling from the effects of the war on the economy, approached the Nuffield organization to see if they would design and build an "ALL NEW" British built wheeled tractor, suitable for both British and world farming.
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