Yes we all get frustrated with the parts person behind the counter. Sometimes it is not the parts persons fault though. I replaced the alternator, battery and alternator belt on my sisters Chevy Aveo. The bearing in the alternator seized. The parts person knew it was bad. He could not process the sale until he put it on the alternator test stand so the test stand could tell computer it failed the tests. Same with the battery, they had to load test it and tell the computer it was bad. Sometimes computers do not make a persons job easier.
I am a small engine mechanic at lawn mower dealership. I am also do service writing and parts. People come in and want a part for their mower but only tell you the brand and do not have any model numbers. Sometimes I can get them the parts by their description of the dothingy. They get mad at me because they have to go get their numbers for me to look up parts. Then you get some that will come in with all the numbers.
Our local Napa is managed by a woman that worked at the local John Deere dealership before it got bought out. She is very sharp but still has to deal with computer programs to get parts. I try to have all my part numbers written down with cross references when I go in to make a purchase. It makes their job easier and I am out the door quicker.
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Today's Featured Article - Museum Coverage: The Stuttgart Agricultural Museum - by Cindy Ladage. While cold wind was blowing back in Illinois, in Arkansas, daffodils were in bloom, and the Magnolia trees were adorned with fragrant blossoms. Stuttgart, Arkansas was the site of this year's winter Minneapolis Moline Collector's show February 25-27, 1999. The show was held at the Oliver Museum created by Don Oliver, the pioneer of the four wheel drive tractor. Oliver along with Gale Stroh and Kenneth Bull using Minneapolis Moline tractors and parts created what has become known as
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