Kinda simple really. Don't matter what you think. It's their business and they can run it anyway they please. The dealers have got us over a barrel. You either play there way or drive a lot further or have to shop online and may pay extra freight. And they know they have us by the short and curlies.
As far as a company saying you don't service an item? Lots of places are doing that anymore. Warranty repairs don't pay well and the overhead of having a shop facility and mechanics on hand get expensive. Plus the company can sell the item for a lower cost without any support for said product. Big thing here is you as an employee have to follow the employers rules. That simple. Follow those rules. If a friend or relative gets angry with you for doing that, what you promised the employer when you hired on then maybe you need to find better friends. IMO a good friend will not ask you to violate your word or risk your job.
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Today's Featured Article - Seeing an Old Friend - by Joe Evans. Dad had a concrete contracting business starting in 1960. One of his first pieces of equipment was a Ferguson TO-35 with a Davis loader. Dad replaced the TO-35 with a MF 202 Workbull, essentially an industrialized Ferguson 35 I am told. Dad bought the 202 new in 1962, and I recall quite clearly going to the dealer with him to sign for it.
... [Read Article]
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