Well they certainly aren't getting USPS, UPS, or Fedex to ship the item for free!
The cost of shipping is figured into the price of the item. It's really that simple. If you only charged $20 for the grille, and $58 for the shipping, you are no different than the guy who wants $80 for the grille and offers free shipping!
They figure shipping to the farthest-flung location, then hope someone closer buys it so they can pocket the difference. THAT is how free shipping works.
What's wrong with the system is, the general public eats it up! Most people are not savvy enough to realize they're paying up front; they only see the word FREE, and think they're getting a deal.
If you can't afford to charge $38 while paying $58 for shipping, you never should have advertised the item that way. Odds are the only reason the person is buying it from you is because they realize you're eating the shipping and they're getting a GREAT deal. Honor the deal and consider it a lesson learned.
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Today's Featured Article - The Fordson F Ignition System - by Anthony West. A fellow restorer contacted me earlier this year asking for some help and advice on a model F that he was restoring. He had over a period of months spent a fair amount of his hard earned cash on replacement parts for the old "trembler" ignition. Sadly though all his efforts seemed to be a waste of time and money as he still couldn''t get the temperamental old thing to run correctly!! If i said that this was a little frustrating for him that would be "conservative" in fact the problem had reduce
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