First off I'm not sure if that's even legal. My understanding is that only FFLs can ship firearms, period. If a regular person puts a gun in a box and tries to send it somewhere, even an FFL, it's a felony. Am I wrong?
Second off, did you just toss the gun in the box and ship it to Dick's sporting goods, not confirming with them ahead of time, opening a customer service case, getting an RMA number, filling out some paperwork?
I don't care what you think of Dick's, you can't expect them to be mind-readers when some random gun shows up on the Fedex truck one day with no explanation.
If you have the RMA/case number then someone with customer service can look it up and give you the status.
With no RMA or case number for Dick's to refer to, the gun is for all intents and purposes, lost.
For a valuable item like this I would settle for nothing less than handing it personally to whomever I was entrusting with taking care of the issue, with the clear understanding that that is why I am handing them this valuable item, and paperwork indicating that I have transferred possession of this valuable item to their care for whatever service is being performed. I would not blind mail a gun to a national retailer.
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