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Re: A new first in the automobile retail business


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Posted by 2002sliverado on March 16, 2018 at 08:11:42 from (216.16.75.34):

In Reply to: A new first in the automobile retail business posted by NY 986 on March 15, 2018 at 15:29:18:

I think some dealerships are wising up to wiser consumers. It really irked me when I would be driving through a car lot and the minute I stopped, I was "pounced upon." The last four cars I bought, I was pleased with the experience. I typically called before I came to the dealership, indicating I was interested in looking at one of their cars. They put a hold on the car until I at least came to look at it. Not once did I hear about other customers who had called on it or were also looking at it, and I didn't feel pressured. Again, I think these dealers have figured out the high pressured aggressive tactics turn people off. I tend to think, too, when they provide a low pressure environment, a friendly/concerned/interested sales person, and an appealing price, the customer is not only more inclined to purchase, but also less inclined to "haggle" on price. I would add, they are also looking for repeat customers and satisfied customers who will tell their friends and relatives about a positive experience, rather than a bad experience. I know of a small town dealership my wife and I bought our first car as a married couple from. It was a pleasure to deal with these people! We had others whom we had talked with, who went there and purchased cars, too. It was very sad to see General Motors determine their dealership to be too small to support after the shakeup in 2008. I would have gone back again!


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