Posted by littlefarmer on May 13, 2017 at 09:47:08 from (104.240.143.142):
Ok--I was looking today for a cherry tree to plant, a Meteor variety in particular.
I call a nearby greenhouse--and, after more rings, the phone is finally answered:
"Do you have any Meteor cherry trees?
"Haven't had cherry trees for three years. Call ******."
Immediately hangs up.
So I call the second place (it's actually answered by the owner!):
"Hello---do you have a Meteor cherry tree?
"We've got what we've got."
"Can you tell me what varieties you...."
"Too busy now. Goodbye" (Hangs up)
So I get on the Internet, and in a few mouse clicks find a mail order nursery and order my tree. No trips to town. No rude people who obviously aren't interested in helping. Easily ordered sitting at my kitchen table, typing on my laptop.
Business owners need to realize that they have a VERY big competitor out there---and it's called The Internet.
Your customers will go there, if they don't get satisfaction and/or rude treatment.
I can understand they were probably busy. But hey---at least offer to take a message and get back to me!
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