Bob, Many people like to rant about different stores, either they like them or hate them. I have two stores to pick from Lowes and Menards. Menards is 3 miles away, Lowes on the other end of town.
Menards is my first go to place. I notice in the morning many of the same workers that stock shelves are the same people that help you.
There was a time Lowes workers were not stocking shelves.
I know many of the workers at Menards, I'm there almost daily. Some workers jokingly say I'm there more than they.
I find each department has many employees that are there for 6 months or more, then moved to another department. They said management wants them to learn each department and move up the food chain.
I'm lucky to find one person at Lowes in a department and then they say the person who works there is sick today.
I can't blame the employees, I blame the management. That said I always find something positive to say about Lowes. Lowes is my go to store for appliances. They have, IMHO, the most appliances on the floor. They have free delivery. They remove my old appliances. And I'm a fan of Lowes extended warranty.
Each time I go to Lowes, I rarely see the same faces. I go to Menards, I see employees that are almost like friends. They have been there for years. They are very friendly, helpful. Ask them where to find something, either they will show you or look it up on computer to see if store has it.
Yesterday I was looking for grease zerks. Asked if they had any. I get the dumb deer in the headlight look, What a grease zerk? I tell them. Well let's go look at where the grease guns are. Sure enough they had what I wanted. Employees know the store inside and out. Very helpful.
I'm sure many people are not a fan of any store, especially Menards. geo
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