What matters is the wattage, not the shape. As long as it's the correct wattage and will physically fit in the tank, it should work.
Although the top and bottom elements are typically the same, it's not uncommon for the top one to be larger. That gives a faster recovery time when the tank is cold, while reducing the current draw in normal use.
You should check the size of the water heater circuit as well as the heater label when changing elements. It's possible to installer substituted smaller elements because the circuit was too small for the original elements. 20 amp (12 gauge) circuits are good for 3600 watts, while 30 amp (10 gauge) circuits are good for up to 6000 watts.
Have you checked the old element with an ohmmeter to confirm it's bad? It's quite unusual for an upper element to burn out, unless the heater is operated dry. The symptoms you describe sound like a problem with the lower element, or possibly one of the thermostats.
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Today's Featured Article - History of the Nuffield Tractor - by Anthony West. The Nuffield tractor story started in early 1945. The British government still reeling from the effects of the war on the economy, approached the Nuffield organization to see if they would design and build an "ALL NEW" British built wheeled tractor, suitable for both British and world farming.
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