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Tractor Talk Discussion Board

Re: Quivling over very small details or transactions


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Posted by Ron-MO on November 22, 2016 at 13:25:58 from (50.50.134.10):

In Reply to: Quivling over very small details or transactions posted by jocco on November 22, 2016 at 13:13:01:

I have a couple. Sometimes it is simply the principle of the thing. Many years ago we wrote a check to phone company for the bill. We had a difference of .10 (yes 10 cents) and my wife wrote the check for .10 less and noted the discrepancy, and that we were sending payment minus the dime. When the check cleared, it cleared for the amount billed - not the amount on the check. The biggest problem was not the amount, it was that she did not notice, and she was out of balance when she reconciled the account. She finally found it, and visited the bank inquiring why, and how that worked. She demanded the .10 be credited back or we were closing our accounts before leaving that day. I guess it made the point and they credited the account. Years later I recall an instance where we had made a deal on a new car, and happened to notice the closing amount was $75 more than originally agreed upon. This was a "dealer trade", where the dealer was going to pickup the vehicle. The salesman finally fessed up that the extra $75 was for sending an employee. Again, not so much the amount, but the principle that he did not disclose that this was happening, and seemed to be hiding this. I informed him he could eat the $75 or the deal was off, and I would go elsewhere, and if nothing else, I knew where the vehicle was, and had no problem driving myself and buying the car direct from that dealer. The salesman was all about making it happen, but his boss refused, and we walked. The following Saturday I drove approx. 2 hours to purchase a similar car, but he lost the sale over $75 - which likely cost me about that same amount in fuel, and certainly an entire day. But, sometimes you have to make a point.


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