Here is my take. First off, the repairmen is supposed to know his job, know his product, and have service information available to him at the jobsite. This is what you should expect for the high labor rates that are charges these days. When I do something for a customer, I want to see that the customer receives fair value for the service provided. It simply is not right to charge a customer for my education - over and above what should already be expected.
The garage door guy should have known to check basics - like for loose wires - when he arrived at your home. The baler guy should have known sooner that the frame was bent. Yours was probably NOT the first time he saw that problem. Even I have read about bent baler frames on this forum more than once. The chainsaw guy might have some excuse if the crack was not readily apparent.
In either case, you should have only been charged a reasonable diagnostic time and the time required to complete the repair. That would be fair.
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Today's Featured Article - A Brief History of Tractors in Australia - by Bob Kavanagh. After Captain Cook's exploration of the east coast in 1770 the British Government decided to establish a penal colony in Australia. The first fleet arrived in 1788 and consisted mainly of convicts who were poorly equipped and new little of farming techniques. The colony remained far from self-supporting and it was not until the early 1800's that things started to improve. Free settlers started to arrive, they followed the explorers across the mountains and where land was suitable set up farms. T
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